Privacy policy
Data controller
Pellava runs the pellavalakanat.fi online shop and is responsible for processing personal data. Privacy matters: info@pellavalakanat.fi.
What data we collect
When you place an order, we store your name, address, email, phone number and order details. If you create an account, we also store your login details and wishlist. We neither see nor store payment details; they are processed by Paytrail Oyj.
Why we process data
To deliver your order and provide customer service (contract), for accounting (legal obligation) and for the newsletter, if you have subscribed to it (consent). You can withdraw your consent at any time using the link at the end of every newsletter.
Who we share data with
We share the details needed for delivery with the carrier (Posti, Matkahuolto or DB Schenker) and the details needed to process payment with Paytrail Oyj. We do not sell data to anyone. Data is stored within the EU or EEA.
How long we keep data
Order details are kept for six years in accordance with the Finnish Accounting Act. Your customer account and its data are deleted when you delete the account or when the account has not been used for three years.
Cookies
Necessary cookies keep the basket and login working. We use functional, analytics and marketing cookies only with your consent. You can change your choice from the Cookie settings link at the bottom of the page.
Your rights
You have the right to access your data, correct it, request its deletion and object to its processing. Send your request to info@pellavalakanat.fi. You can lodge a complaint with the Office of the Data Protection Ombudsman (www.tietosuoja.fi).
